Centrelink Name Change

Centrelink Name Change

Centrelink Name Change

Centrelink no longer allow customers to change names in person at Services Australia locations. Begin the name change process online by uploading your proof of name change through document uploads in the Centerlink Plus app or via the Centrelink module in myGoc.

How Easy Name Change can help

Just because your name is updated with Centrelink does not mean any other records change. Medicare, state driver's licence, passport, ATO, superannuation and all other records remain as is. Easy Name Change saves an average of 8 hours of calling around, looking for forms, figuring what each company needs and where to send it. Choose from our database of over 650 companies and get personalised and ready to send forms, letters and emails. In most cases just attach your proof of name change, sign and send!


Centrelink: Change names online & by phone

Log into your Centrelink account through either the Centrelink Express Plus app or through myGov. Use the 'document upload' feature to provide your certificate from Births, Deaths and Marriages as proof of your name change. Wait at least 30 minutes for the upload to be visible to Centrelink staff. Next, call the Centrelink line responsible for your payment (eg: parenting payment, Austudy, disability pension). Explain you have uploaded your certificate and wait while this is checked. Your details will be updated on the spot.

Please note your name change with Centrelink does not flow through to Medicare. You still need to follow the steps to change names with Medicare. Order an Easy Name Change kit and get Medicare name change form and letter. You can either post or email the documents to Medicare.

Do you have a change in circumstances?

A change of name often coincides with a change of circumstances so your payments may be impacted. When you call Centrelink to request your name change be sure to explain any change in circumstances. This may prevent an over or under payment. 

Can you make a Centrelink claim in your former name?

Perhaps you have not been able to get through to Centrelink to request your name is changed? Or you may have changed names in a number of places except Centrelink. Can you still make a claim? Yes, if your name change involves adding or removing your spouse's surname you can make a Centrelink claim in either name. That's because a married name is an assumed name, meaning your birth name and your married names are both yours to use for the rest of your life, regardless of your personal situation. You can make a claim with Centrelink using the name that Centrelink currently has on file. Be sure your bank details are current, and this can be easily changed online through the Centrelink Plus app. You can then update your name once wait times are reduced. 

If you have legally changed names you have renounced the right to be known by your former name so you should follow the steps to have your name updated with Centrelink.   

Questions about changing names?

Easy Name Change is Australia's leading name change expert. We know all the tricky details of name change for every situation. Our ready to send forms, letters and emails save customers an average of 8 hours. No wasted time on hold. Just sign and send!

Need to change names with Centrelink? You'll need to start the process online through the Centrelink Plus app or myGov. If you need to update your name in more places we provide ready to send paperwork.

Considering Changing Names?

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