Can you post my kit?
Don't have a printer? Or your printer is playing up? We can help. Easy Name Change offers three levels of kits, basic, personalised and premium. Only the premium kit is posted, but all customers can upgrade by only paying the difference.
What is the difference between a standard and premium kit?
These kits contain exactly the same documents, forms and information, however the premium kit is also printed and posted. Premium customers can expect to receive a printed copy of all their letters, faxes, forms and the Easy Name Change Guide, which includes both a personalised checklist and a generic checklist so you can be sure you don't miss anything. We also provide all the matching envelopes needed, so you won't have to buy or address envelopes.
I bought a standard kit, can you post it?
Yes we can. When we print and post a standard kit it is the same as a premium kit, so you will need to upgrade by paying the $40 difference. The additional cost of materials, labour and postage is reflected in the price.
To upgrade, log back into Easy Name Change using your same email address and password and proceed to checkout. Purchase our Premium kit then request a refund on your standard kit. Otherwise you can reply to any of our emails and we can talk you through other options.
I bought a basic kit. What are my options?
DIY customers can upgrade to a standard kit (not posted). Simply log back in using the same email and password then use promo code DIYUPKWG to generate a personalised kit for $15 difference.
Due to their affordable nature DIY kits are not posted. If you want an Easy Name Change kit posted you will need to purchase a premium kit. The simplest way is to create a premium kit and make the payment, then contact us and we will refund your DIY kit.
I have already bought a premium kit.
Then sit back and relax. Your premium kit is on its way. Delivery can take up to 15 working days. If your order was placed more than 15 days ago then contact us.