How Do I Notify Companies of My New Name?

How Do I Notify Companies of My New Name?

How Do I Notify Companies of My New Name?

Each organisation sets their own procedures and paperwork requirements for name change. Each organisation has a preferred method of accepting your name change request.

When you're required to visit in person

Where security is a concern you are usually asked to visit a branch in person. Banks and financial institutions in particular want you to attend in person so that your new signature can be witnessed and you can present original proof of your name change. This helps safeguard your account.

Sending your request in writing

Other companies may ask you to send in a form, letter or fax. When mailing in a name change request you are usually asked to provide proof. This is usually a copy of your marriage certificate or deed poll document, or you may be asked to show updated photo ID. Many companies require your name change request in writing so that they can keep a record of your request, plus verify your old and new signature.

Other ways to change names

Some companies allow name change to be requested over the phone. Where companies host much of their customer service online and customers have secure log in, you are often able to request your name change online after logging into your account. 

Get the name change procedure for your companies

It's so much easier when you have a list with all your companies and know what to send where. Browse our database and select who you need to change names with.


Return a form, send a letter or fax, visit a branch in person, go online and more. Companies have a range of name change processes. We explain what each company requires.

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